Privacy Policy

Effective Date: April 22, 2026  |  Last Updated: April 22, 2026

Welcome to Cliniquevauban Store (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and place orders with us. Please read this policy carefully. By using our site, you agree to the practices described here.

Cliniquevauban Store is operated by Transparent LLC (Entity File No. 201915010297), the legal entity that bears responsibility for this store and its operations.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

• Personal Identification Information: Name, email address, phone number, billing address, and shipping address provided during checkout or account registration.
• Payment Information: Credit/debit card details and transaction data processed through our secure payment processors. We do not store full card numbers on our servers.
• Order & Transaction Data: Purchase history, order numbers, and communications related to your orders.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages, collected via cookies and similar technologies.
• Communications: Emails, chat messages, or other correspondence you send us.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery coordination.
• Send order confirmations, shipping updates, and customer support communications.
• Respond to inquiries and resolve disputes.
• Improve our website, products, and customer experience.
• Send promotional emails and newsletters (only with your consent; you may opt out at any time).
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (California & U.S. Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. We process your data on the following bases:

• Contract Performance: Processing is necessary to fulfill your purchase orders.
• Legitimate Interests: To maintain site security, prevent fraud, and improve our services.
• Consent: For marketing communications you have opted into.
• Legal Obligation: To comply with applicable federal and state laws.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertisements. Types of cookies we use include:

• Essential Cookies: Required for the website to function (shopping cart, secure login).
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver personalized ads and measure campaign effectiveness.

You may control cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect site functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Shipping carriers, payment processors, email service providers, and analytics platforms who assist us in operating our business and who are bound by confidentiality obligations.
• Legal & Regulatory Authorities: When required by law, court order, or to protect the rights, property, or safety of our company, customers, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven (7) years in accordance with standard business and tax record-keeping requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time via the unsubscribe link in our emails or by contacting us directly.
• Do Not Sell: We do not sell personal information. California residents may submit a formal Do Not Sell request for verification purposes.

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond within 45 days as required by applicable law.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly. If you believe a child has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies before providing any personal information.

10. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are encrypted via SSL/TLS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy regularly.