Legal Information

Cliniquevauban Store is a consumer-facing brand operated by Transparent LLC (California Entity File No. 201915010297), a legally registered limited liability company that represents and bears full legal responsibility for all commercial activities conducted under the Cliniquevauban Store name. References to “we,” “us,” or “our” throughout these policies refer collectively to Cliniquevauban Store and its operating entity, Transparent LLC.

1. Terms & Conditions

Effective Date: April 22, 2026

1.1 Acceptance of Terms

By accessing or purchasing from Cliniquevauban Store (cliniquevauban.com), you agree to be bound by these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use our website or place an order. We reserve the right to update these terms at any time; continued use of the site constitutes acceptance of the revised terms.

1.2 Eligibility

You must be at least 18 years of age and a legal resident of the United States to place an order. By completing a purchase, you confirm that all information provided is accurate and that you have the legal authority to enter into a binding agreement.

1.3 Products & Descriptions

We make every effort to accurately represent our products, including canvas prints, framed art, wall hangings, decorative mirrors, and wall sculptures. Colors may vary slightly from screen to screen due to monitor calibration. We reserve the right to discontinue or modify any product without prior notice.

1.4 Pricing & Payment

All prices are listed in US dollars and are subject to change without notice. We accept major credit cards and other payment methods as indicated at checkout. Payment is processed securely at the time of order placement. In the event of a pricing error, we reserve the right to cancel any order and issue a full refund.

1.5 Order Confirmation & Cancellation

An order confirmation email does not constitute acceptance of your order. We reserve the right to cancel any order for reasons including unavailability, suspected fraud, or errors in pricing or product description. Cancellation requests submitted before an order ships will be honored; requests made after shipment are subject to our Return Policy.

1.6 Intellectual Property

All content on this website — including product images, descriptions, logos, and design elements — is the exclusive property of Transparent LLC or its licensors and is protected by applicable copyright and trademark laws. Reproduction or commercial use without written permission is strictly prohibited.

1.7 Limitation of Liability

To the fullest extent permitted by law, Transparent LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

1.8 Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Orange County, California.

2. Privacy Policy

Effective Date: April 22, 2026

Transparent LLC, operating as Cliniquevauban Store, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard data when you visit or purchase from our store.

2.1 Information We Collect

• Personal Identifiers: Name, email address, phone number, and billing/shipping address collected at checkout.
• Payment Data: Payment card details are processed by our PCI-compliant payment processor; we do not store full card numbers.
• Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically via cookies and analytics tools.
• Communications: Any messages or inquiries you send us via email or contact forms.

2.2 How We Use Your Information

• To process and fulfill orders, including shipping notifications.
• To respond to customer service inquiries.
• To send promotional emails if you have opted in (you may unsubscribe at any time).
• To improve our website, product offerings, and overall customer experience.
• To comply with applicable legal obligations.

2.3 Data Sharing

We do not sell, rent, or trade your personal information. We share data only with trusted third parties necessary to operate our business, including payment processors, shipping carriers, and analytics providers, all bound by confidentiality obligations.

2.4 Cookies

Our website uses cookies to enhance your browsing experience and gather aggregate analytics. You may disable cookies in your browser settings; however, some site features may not function correctly.

2.5 California Privacy Rights (CCPA)

California residents have the right to request disclosure of the personal information we have collected about them, to request deletion of that information, and to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, please contact us at [email protected].

2.6 Data Security

We implement industry-standard security measures including SSL encryption and secure payment processing. While we strive to protect your information, no method of transmission over the internet is 100% secure.

2.7 Data Retention

We retain personal data for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes. You may request deletion of your account and associated data at any time, subject to our legal retention obligations.

3. Shipping Policy

Effective Date: April 22, 2026

3.1 Shipping Destinations

We currently ship to addresses within the contiguous United States. We do not ship to PO Boxes, APO/FPO addresses, or outside the US at this time.

3.2 Shipping Fee

A flat shipping rate of $4.99 applies to all orders regardless of order size or destination within our shipping zone. This fee is non-refundable except in cases where an error on our part necessitates a return.

3.3 Processing Times

Orders are processed within 1–3 business days (Monday through Friday, excluding public holidays). Orders placed on weekends or holidays will begin processing the next business day.

3.4 Estimated Delivery Times

Standard delivery typically takes 5–10 business days after shipment. Delivery timeframes are estimates and not guarantees. Delays caused by carrier conditions, weather events, or circumstances beyond our control are not our responsibility.

3.5 Tracking

A tracking number will be emailed to you once your order has shipped. Please allow up to 24 hours for the carrier’s tracking system to update after you receive the shipping confirmation email.

3.6 Lost or Damaged Shipments

If your package is lost in transit or arrives visibly damaged, please contact us within 7 days of the expected delivery date at [email protected] with your order number and photos of any damage. We will work with the carrier to resolve the issue and, where warranted, arrange a replacement or refund.

4. Return & Refund Policy

Effective Date: April 22, 2026

4.1 Return Window

We accept return requests within 30 days of the delivery date. Items must be unused, in their original condition, and in original packaging. We do not accept returns of items that have been installed, mounted, or show signs of use.

4.2 Non-Returnable Items

• Custom or personalized orders
• Final sale or clearly marked clearance items
• Items returned after 30 days of delivery
• Items that are damaged due to customer mishandling

4.3 Return Process

To initiate a return, email [email protected] with your order number and the reason for the return. Our team will respond within 2 business days with a Return Merchandise Authorization (RMA) number and return instructions. Do not ship items back without an approved RMA number — unauthorized returns will not be accepted.

4.4 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective product). We strongly recommend using a trackable shipping method, as we are not responsible for returns lost in transit.

4.5 Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to the original payment method within 5–10 business days. The original $4.99 shipping fee is non-refundable unless the return is due to our error.

4.6 Exchanges

We do not offer direct exchanges. To obtain a different item, please return the original item (subject to the conditions above) and place a new order.

5. Contact & Dispute Resolution

For questions, concerns, or disputes related to any of the policies on this page, please contact us using the information below. We are committed to resolving all issues promptly and in good faith.

If we are unable to resolve your concern through direct communication, you may seek resolution through the appropriate consumer protection authorities in your state or through small claims court in Orange County, California, in accordance with the governing law provisions in our Terms & Conditions.

These policies were last updated on April 22, 2026. Cliniquevauban Store reserves the right to modify any policy at any time. Continued use of the website after any modification constitutes your acceptance of the updated terms. We encourage you to review this page periodically.